Privacy Policy - brighthorizon-servicing

Last updated: January 2024

Introduction

Bright Horizon Servicing is committed to protecting the privacy of individuals who interact with our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

By using our website or services, you consent to the data practices described in this policy. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

Information We Collect

Information You Provide

We collect information that you voluntarily provide when you:

Complete contact forms or enquiry submissions
Request quotes or service information
Subscribe to newsletters or updates
Engage our professional services
Communicate with us via email or other channels

This information may include your name, email address, postal address, organisation details, and any other information you choose to provide.

Automatically Collected Information

When you access our website, we may automatically collect certain information about your device and usage patterns, including:

Browser type and version
Operating system
IP address
Pages visited and time spent on pages
Referring website addresses
Date and time of visits

How We Use Your Information

We use the information we collect for various purposes, including:

Responding to your enquiries and providing requested information
Delivering the services you have engaged
Sending administrative information such as updates and service notifications
Improving our website and service offerings
Analysing usage patterns to enhance user experience
Complying with legal obligations

Disclosure of Information

We may share your information in the following circumstances:

With service providers who assist in our operations and are bound by confidentiality agreements
When required by law or to respond to legal process
To protect our rights, privacy, safety, or property
In connection with a merger, acquisition, or sale of assets

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

Data Security

We implement appropriate technical and organisational measures to protect the personal information we collect and process. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Data Retention

We retain personal information for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce agreements. When information is no longer required, we securely delete or anonymise it.

Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

The right to access your personal information
The right to correct inaccurate information
The right to request deletion of your information
The right to restrict or object to processing
The right to data portability

To exercise these rights, please contact us using the details provided below.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Bright Horizon Servicing
142 Sustainability Drive
Melbourne VIC 3000
Australia

Email: [email protected]